Support & Service

If you have questions, problems or need help with an issue, please contact our customer support.

You can contact us via phone (030) 89060740 or via fax (030) 89060742 or email support@banzaimusic.com. Alternatively you can submit a support ticket below.

If at hand please include your order ID number. When having questions about specific items please include the item's SKU number.

Our support team will always try to make you feel satisfied and to answer your questions, problems and wishes quickly, professionally and in a friendly way. The more information you send to our team the quicker and more targeted we can help you.